Topics & Focus
Covering the Topics That Really Matter…
Subscribers appreciate that we don’t just cover whatever happens to be the flavor-of-the-month in B2B sales. Popular or not, we focus on the topics that can make a big difference to the overall performance of your sales operation at-scale. And along the way, we’re never afraid to call BS on the conventional wisdom, or shine a spotlight on what others prefer to ignore.
Topics Covered in the Playbook:
Analysis & Measurement— Getting beyond mere reporting to understand why things are happening, diagnose root-causes, and devise scalable solutions.
Tools & Technology — Using technology to drive sales efficiency and sales effectiveness; not just “doing things better,” but also “doing better things.”
Training & Best Practices — Increasing the knowledge and capabilities of the sales reps themselves, as well as the people who manage and direct them.
Hiring & Compensation — Designing territories and team structures, hiring the right people, on-boarding them effectively, and providing proper incentives.
Strategy & Planning — Developing a deep understanding of customers and competitors to devise killer sales strategies and growth-oriented account plans.
Customer Acquisition — Helping the sales team target and cultivate the right prospects, deliver more differentiated sales messages, and shorten sales cycles.
Customer Retention — Increasing cross-category buying, wallet share, and customer lifetime value to reduce revenue attrition and defection to competitors.
Negotiation & Pricing — Setting, quoting, and negotiating more effective prices to win more business without giving away all of your value, margin, and profits.
Collaboration & Alignment — Working with other departments to align strategies and tactics, ensure efficient execution, and drive meaningful change.
Organization & Career Development — Taking your team and career to the next level by focusing on the right things, taking the lead, and producing results.
Playbook Overview
The only publication of its kind, focused on B2B sales operations.
Online Training
In-depth online training webinars whose only purpose is to educate.
Ask the Network
Get expert input on sales operations issues, privately and anonymously.
Expert Interviews
Informative interviews with leading consultants and practitioners.
Helpful Tutorials
Step-by-step tutorials to help you get started on the right track.
Express Guides
Get the insight and know-how you need, without fluff and filler.
Case Studies
Learn the good, the bad, and the ugly through real-world case studies.
Research & Tools
Access our research into driving more effective sales operations.
Topics & Focus
Covering the topics that make the most difference to performance.