SellingBrew

Insights & Tips

Already a subscriber? Login

Become a subscriber and unlock an information arsenal focused on making your sales operation more effective.

19 Reasons Why Sales Ops Should Fear Technology

Since the dawn of the computing age, scientists have obsessed over the idea of thinking machines. For decades, researchers have worked to develop artificial intelligence (AI) systems capable of learning new things and mimicking the human brain.

In the past, AI seemed more like science fiction than an actual possibility. It looked like humans would always be better than machines at certain tasks like understanding speech, identifying faces, understanding emotions, controlling a vehicle, or creating art.

Not anymore.

In the last few years, AI has come of age. Artificial intelligence can now do all sorts of things that once seemed impossible. Here are 19 things AI can do now:

1. Navigate an airplane

2. Sort recycling

3. Sort packages

4. Detect when you are in a bad mood

5. Win the board game Go

6. Carry on a conversation

7. Determine the optimal driving route

8. Drive a car

9. Play Scrabble

10. Defeat Jeopardy champions

11. Categorize documents

12. Forecast the weather

13. Book a plane trip

14. Recommend movies you will like

15. Make Netflix faster

16. Translate languages

17. Identify dog breeds

18. Compose music

19. Create art

If a machine can do all those things, could it also be used to do things like:

  • Knowing which customers are defecting to the competition?
  • Knowing which customers could be buying more from you?
  • Knowing what a customer was willing to pay?
  • Knowing which prospects are most likely to buy?

Absolutely.

In fact, forward-thinking companies firms are already using analytics and sales technology AI and deep learning capabilities to do a better job of maximizing sales and profits. However, a lot of them are keeping these activities quiet. It’s far more beneficial to gain a competitive advantage if they’re not communicating how they’re doing these things.

So does this new wave of artificial intelligence mean that you’re about to be replaced by a robot?

Maybe, but maybe not.

While some experts predict that as many as half of current knowledge worker jobs will one day be performed by computers, others envision a future where humans and machines work together to accomplish more than they could alone. And many note that, at least in the short term, AI is creating more jobs than it is replacing because the economy needs people to design, run, and maintain those systems.

In other words, the rise of AI means that some people will lose their jobs and some people won’t.

The key to being one of the pricing professionals who gets to keep their jobs is understanding how AI and price optimization technologies work. To help you get started, we have a couple of resources: a webinar called Making Sense of Sales Technology and another webinar called Predictive Sales Analytics. And these are just a few of the dozens of resources we have that cover how to leverage sales technology and analysis to boost sales and your career.

Get Immediate Access To Everything In The SellingBrew Playbook

Related Resources

  • Better Product Management for Better Sales

    In this on-demand webinar, learn how leading Sales Ops teams are influencing the pre-market decisions that can reduce meaningful differentiation and limit the sales performance you can achieve in the market.

    View This Webinar
  • The Negotiation Tactics Cheat Sheet

    Study and internalize these descriptions to better understand and identify many of the most common negotiation strategies and tactics your team will likely encounter in the field.

    View This Tool
  • Designing Sales Comp Plans That Actually Work

    For driving salesperson behavior, your sales comp plan is one of the most powerful tools at your disposal. But any incentive you offer can have disastrous unintended consequences. In this guide, learn about four pitfalls to avoid and ten things to consider when designing your comp plan.

    View This Guide
  • Finding Margin Leaks in Your Sales Processes

    Of course, every sale is the result of a process. And with any process, the quality of the final product is influenced by the raw materials. This diagnostic helps improve revenues and margins by identifying the root-causes of erosion in your sales processes.

    View This Diagnostic